FAQ

Do you really own the inventory

Yes.  All inventory is currently mining in one of our 3 datacenter facilities within the continental US. When ordered, it will ship directly from it's mining location to you. 

What condition is the mining hardware in

All of our miners have been installed in our Enterprise class datacenters since the day we bought them directly from the manufacturer.   We will never sell a DOA miner  because every piece of hardware will go through an inspection after it's pulled from service and prior to shipment. 

Are there any order limits

Not at this time.  We may revisit this in the future, but currently we have no restrictions on quantity.

Do you guarantee hash rate

Because every machine's ability to operate as advertised by the manufacturer is contingent on several factors out of our control (power, environmental, etc) we do not guarantee a specific hash rate.  We do, however, certify that every component within the miner is functional prior to shipment, so the customer will never be surprised when the miner is run up. 

What is the refund/return policy

Our return policy can be found here. 

How do I track my order

You will receive tracking information via your provided email address as soon as the shipping carrier takes receipt of the package.